Evolve Caledon COVID-19 Updates

Evolve Caledon COVID-19 Update

Hello Evolve Friends!

We have exciting news to share! CCS’ Evolve stores are laying the groundwork for their re-opening! And to that end, we want to share what we’re doing so you’ll know what to expect when you visit us to donate and shop.

The health and safety of our customers and staff is our first priority. We want your experience to be safe and welcoming on each and every visit you make to Evolve Clothing and Evolve Lifestyle.

New Hours
CCS’ Evolve stores will reopen in a phased approach. As of Tuesday July 14, Evolve Clothing will be open Tuesday to Saturday from 9:30am to 3:30pm for shopping and donating. An opening date for Evolve Lifestyle is still to be determined. Our new hours will allow us the required time to thoroughly clean and stock our sales floors every day.

Creating a Safe Shopping Space
Our stores will look different when you visit. We removed some merchandise displays and created additional space on our sales floors to support physical distancing. You’ll notice floor decals and directional arrows throughout the stores and at cash out, making it easier for you to follow proper physical distancing from other shoppers. We’ll also be limiting the number of shoppers in our stores at any given time. We ask that you be patient as you may be required to line up for a short period of time before entering our stores. We encourage you to shop alone.  If you do shop with others, please keep in mind that entry is one at a time (except parent and child). Children must be with an adult at all times. We will be limiting change room use and deep steam cleaning any items tried on but not purchased. Our public washrooms will not be available for use. Finally, if you aren’t feeling well, we ask that you stay home and visit our stores when you are feeling better.

Enhancing Daily Cleaning Procedures
We will clean our stores daily and will also increase the frequency of cleaning commonly touched surfaces like check-out areas and shopping carts. We are following the rigorous cleaning procedures recommended by the Public Health Agency of Canada.

Protective Gear
We will require all customers to use the provided hand sanitizer and to be wearing facemasks correctly when entering our store. No exceptions. Our team members will also be wearing protective gear for their protection and yours. We have installed plexiglass partitions at the check-out. Be prepared to use debit/credit as we will not be accepting cash. We will have a marked bin at our store exit for safe PPE disposal.

Adjusting our Reusable Bag Policy
As a temporary and precautionary measure, our team members will not handle a shopper’s own bags though you can choose to pack up your purchases yourself at check-out. We encourage you to take your purchases home in the bags we provide.

Donation Drop Off
We have made some changes to our acceptable donations list.  Please visit www.evolvecaledon.com for our most up to date information. When donating, you will be required to remove your items from your vehicle yourself and place them in the bins located just outside of the store. Items must be small enough for one person to handle. Large items requiring more than one person to lift cannot be accepted at this time. Please ensure you adhere to this policy as it protects our team in receiving donations safely. We may need to limit the number of donations received daily to ensure we can process the incoming donations safely. We remind you that dropping off donations when the stores are not open for business drastically effects our operations and our ability to maintain safe practices. It is also illegal and you may be subject to a fine in accordance with Town of Caledon by-laws. Finally, we will be sanitizing or holding donations in quarantine for a period of time before they are put out for sale to further care for the safety of our customers and staff.

As we reopen we will continue to listen to advice from local health and government officials as well as feedback from our team members and you, our customers. We always want to serve you with excellence and now we’re also focused on helping to limit the spread of COVID-19.

We are excited to see you soon, the stores are looking great and the shopping is going to be fantastic!

The Evolve Team.